Order Tracking

Track your order in real time.

Enter your order number or phone number below to see exactly where your order stands. From manufacturing to installation, we keep you in the loop.

  • Real-time status on every order.
  • Visual timeline from confirmation to install.
  • Direct line to our team for any questions.
Beautiful living room with custom window treatments

Look up your order

Search by your order number or customer name to check your order status.

Your Orders

All Current Orders

Order # Customer Status Date Entered Est. Ship

Your order timeline

Every order follows a clear process from start to finish. Here's what to expect after placing your order:

  • Order Confirmation: You'll receive confirmation within 24 hours of placing your order, including a detailed summary of your selections.
  • Manufacturing: Custom shutters and blinds are precision-made to your exact specifications. Manufacturing typically takes 2-4 weeks depending on product type.
  • Quality Check: Every product is inspected before shipping to ensure it meets our quality standards.
  • Shipping Notification: You'll be notified when your order ships from the manufacturer to our facility.
  • Installation Scheduling: Once your order arrives, we'll contact you to schedule a convenient installation date.
  • Professional Installation: Our experienced installers complete the job efficiently and leave your home clean.
2-4 week manufacturing Quality inspected Professional install

Need help with your order?

If you have questions about your order status, need to make changes, or want to schedule your installation, our team is here to help.

When contacting us, please have your order confirmation number ready. This helps us quickly locate your order and provide accurate status updates.

Ed Cox, President of Shutters Cheap

Ed Cox

President & CEO

"We measure twice, install once, and treat every home like it's our own."

Order Inquiry

Send us a message about your order.

We respond within one business day.